Shipping And Handling
Christmas 2023: The last recommended posting date for Royal Mail 24 Post is Wednesday December 20th. Any orders placed after this date will be processed and posted but may not arrive before Christmas.
All UK orders are sent by Royal Mail 24 Post. There is a £3.75 charge per UK order for Postage & Packing. UK Postage is free if you spend £50 or more in one transaction.
Orders in the UK are generally received within 4 or 5 working days.
At our busy periods, i.e. July, November and December, these times may be longer.
If you have a delivery deadline, please email us using the form on the ‘Contact Us’ page on this site to see if we can send it in time. We will reply as soon as possible.
Returns Policy
Christmas 2023: We are extending our Returns period until January 31st for all orders placed from November 1st 2023.
Arnoldleathergoods website purchases:
A product purchased from our website may be returned within 28 days of the date of dispatch. The product must be unused and in a saleable condition. Please state the reason for return. Please note all refunds will be for the full price paid for the product.
All shipping back to Arnold Leather Goods is to be paid for by the customer. Please post the item back to the address on the ‘Contact Us’ page in a padded envelope by UK Standard post and obtain a free ‘Certificate of Posting’ from the Post Office; this is your ‘proof of posting’ in the unlikely event that your parcel does not arrive with us. Please note, we regret we cannot refund any Tracked, Signed For or Special Delivery charges.
(This does not affect your statutory rights in the event of faulty goods.)
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm